Support

How do I know my size?

We have placed sizing guides within product pages for your convenience, as sizes may vary. For further assistance, you may reach out to our team via Instagram or Facebook.

Where do you ship to?

We currently offer nationwide shipping in the Philippines.

For international orders, kindly reach out to our team via Instagram or Facebook for special arrangements.

What are your shipping options?

Greater Metro Manila

  • Same-day delivery via customer's courier of choice, with 2:00PM daily cut-off
  • Standard delivery (2-3 business days)

Provincial

  • Standard Delivery (3-7 business days)

How much does shipping cost?

We currently offer free shipping for standard delivery option nationwide (PH).

Same-day delivery option is also available for orders within Greater Metro Manila at the customer's expense.

When will my order arrive?

Please allow up to 3 business days for your order to be dispatched.

Standard delivery lead times are 2-3 days for Greater Metro Manila addresses and 5-7 days for Provincial addresses.

Same-day deliveries are also available for orders within Greater Metro Manila with a daily cut-off of 2:00PM.

Please note: Shipping timeframes may be subject to change without prior notice.

Can I edit/change my order and/or shipping details?

Order and shipping details cannot be edited or changed once the order has been placed and payment has been processed/confirmed.

We recommend requesting for your incorrect order to be canceled or returned by sending us an email at hello@closedon-sunday.com and then placing a new order with your correct order/shipping details.

What is your shipping policy?

See our detailed Shipping Policy here. 

How do I return my order?

To request for a return, you can contact us at hello@closedon-sunday.com along with your order number and details, proof of purchase, reason/s for return, and if necessary, documents to support your reason/s for return.

If your return is accepted, we'll send you instructions on how and where to send your package.

What is your return policy?

For more details on returns & exchanges, see our full Refund Policy.

What payment methods do you accept?

Our online store accepts the following payment methods:

  • PayPal Express
  • Visa/Mastercard Credit or Debit Card via PayMongo
  • GCash/GrabPay/Maya via PayMongo
  • BPI/UnionBank Online Banking via PayMongo
  • BillEase BNPL via PayMongo
  • Cash on Delivery (COD)
  • Bank Transfer (BPI, UnionBank)

Will sold out sizes/color ways/items be restocked?

By default, we do not restock items, color ways, or sizes that are sold out.

We suggest staying up to date with news about our releases by subscribing to our newsletter or following us on Instagram and Facebook.

How can I find out about upcoming releases, promotions, and other announcements?

Subscribe to our newsletter or follow us on Instagram and Facebook to get updates on the latest Closed on Sunday news.

What are your store policies?

We have Terms of Service and Refund, Shipping, and Privacy policies.

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