How do I know my size?
Please refer to the sizing guide found directly on a particular item's respective product page.
Where do you ship to?
We offer nationwide shipping in the Philippines. We currently do not offer international shipping.
How long does shipping take?
Please allow 1-2 business days for your order to be received and processed.
Expected delivery lead times are 3-5 days for Metro Manila addresses and 5-7 days for Provincial addresses.
Please note: shipping timeframes may be subject to change without prior notice.
Can I edit/change my order and/or shipping details?
Order and shipping details cannot be edited or changed once the order has been placed and payment has been processed/confirmed.
We recommend requesting for your incorrect order to be canceled or returned by sending us an email at email@example.com and then placing a new order with your correct order/shipping details.
What is your shipping policy?
See our detailed Shipping Policy here.
How do I return my order?
To request for a return, you can contact us at firstname.lastname@example.org along with your order number and details, proof of purchase, reason/s for return, and if necessary, documents to support your reason/s for return.
If your return is accepted, we'll send you instructions on how and where to send your package.
What is your return policy?
For more details on returns & exchanges, see our full Refund Policy.
What payment methods do you accept?
Our online store accepts the following payment methods: Credit/Debit Card via PayMongo, GCash via PayMongo, PayPal Express, and BPI, BDO, and UnionBank Bank Transfers.