Policies
We have a 9-day return policy, which means you have 9 days after receiving your item/s to request a return.
To be eligible for a return, your item/s must be in the same condition that you received it, unworn or unused, unwashed, and in its original packaging. You’ll also need the proof of purchase.
Eligibility for a return is subject to our evaluation and thorough inspection. Closed on Sunday reserves the right to deny a request for return should it be found that the item/s fail to meet the aforementioned criteria and/or the reason for return is deemed invalid.
To request for a return, contact us at hello@closedon-sunday.com along with your order number and order details, proof of purchase, reason/s for return, and, if necessary, documents to support your reason/s for return. If your return is accepted, we’ll send you instructions on how and where to send your package.
View our full Refund Policy.
We are currently shipping only within the Philippines.
All orders are processed within 1 to 2 business days after receiving your order confirmation email or after payment has been confirmed (for bank transfer payments). You will receive another notification via email and SMS containing your order's tracking information when your order has shipped.
Expected delivery lead times are 3 to 5 days for Metro Manila addresses and 5 to 7 days for Provincial addresses.
Due to certain COVID-19 measures or courier logistics problems outside of our control, there may be potential delays in deliveries.
Please see our full Shipping Policy section for more details.
For any further questions and concerns regarding shipping, contact us at hello@closedon-sunday.com or at any of our social media pages.
View our full Privacy Policy to learn how www.closedon-sunday.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.