Policies

We have a 14-day return policy, which means you have 14 days after receiving your item/s to request a return.

To be eligible for a return, your item/s must be in the same condition that you received it, unworn or unused, unwashed, and in its original packaging. You’ll also need the proof of purchase.

Eligibility for a return is subject to our evaluation and thorough inspection. Closed on Sunday reserves the right to deny a request for return should it be found that the item/s fail to meet the aforementioned criteria and/or the reason for return is deemed invalid.

To request for a return, you can contact us at sales@closedon-sunday.com. If your return is accepted, we’ll send you instructions on how and where to send your package.

Please see our full Refund Policy section for more details.

For any further questions and concerns regarding returns, contact us at sales@closedon-sunday.com.

We are currently shipping only within the Philippines.

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email or after payment has been confirmed (for bank transfer payments). You will receive another notification via email and SMS containing your order's tracking information when your order has shipped.

Expected delivery lead times are 3 to 5 days for Metro Manila addresses and 5 to 7 days for Provincial addresses.

Due to certain COVID-19 measures or courier logistics problems outside of our control, there may be potential delays in deliveries.

Please see our full Shipping Policy section for more details.

For any further questions and concerns regarding shipping, contact us at sales@closedon-sunday.com or at any of our social media pages.

View our full Privacy Policy to learn how www.closedon-sunday.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.